1. Information We Collect

Straws Soda (“Straws,” “we,” “us,” or “our”) collects personal information that customers voluntarily provide to us, including but not limited to name, phone number, email address, and order details.

Information is collected directly from customers when they:

• Place orders in person at a Straws location

• Place orders through the Straws mobile application

• Participate in promotions, loyalty programs, or special offers

We do not purchase, rent, or acquire customer contact information from third parties.

2. Use of Personal Information

We use customer information for legitimate business purposes, including:

• Processing orders and payments

• Providing customer support

• Communicating order updates and service-related notices

• Sending promotional and marketing communications, including SMS text messages, to customers who have opted in

3. SMS / Text Message Communications

By voluntarily providing your mobile phone number, you consent to receive SMS text messages from Straws Soda. These messages may include promotional messages, coupons, limited-time offers, app-exclusive deals, store announcements, and other marketing communications.

Message frequency may vary.

Consent to receive SMS messages is not a condition of purchase.

Customers may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, customers may reply HELP or contact us using the information listed below.

Standard message and data rates may apply depending on your mobile carrier and mobile plan.

4. How Consent Is Obtained

Customer phone numbers are collected directly from customers during in-store checkout or when placing orders through the Straws mobile application. At the time of collection, customers are informed that their phone number may be used for promotional and marketing communications.

All SMS communications are sent only to customers who have directly provided their phone number to Straws Soda.

5. Sharing of Information

Straws Soda does not sell, rent, or share customer personal information with third parties for their own marketing purposes.

We may share information with trusted service providers who assist in operating our business and communications (such as messaging platforms), solely for the purpose of providing services on our behalf and in compliance with applicable laws.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect customer information from unauthorized access, disclosure, alteration, or misuse.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

8. Contact Information

If you have any questions about this Privacy Policy or our communications, please contact us at:

Business Name: Straws Soda
Website: https://strawssoda.com
Email: info@strawssoda.com